Privacy Policy

FleetMan ("we", "us", or "our") operates the FleetMan platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. Please read it carefully. By accessing or using the Service you agree to the practices described here.

1. Information we collect

Information you provide

• Account registration data (name, email address, password hash)
• Organisation details (fleet name, address, billing information)
• Driver and mechanic profiles (name, licence number, contact details)
• Vehicle and maintenance records you enter into the platform
• Payment transactions and security deposit records
• Communications you send to our support team

Information collected automatically

• Log data: IP address, browser type, pages visited, timestamps
• Device information: operating system, screen resolution
• Usage data: features used, time spent, error events
• Cookies and similar tracking technologies (see Section 6)

2. How we use your information

We use the information we collect to:

• Provide, operate, and improve the Service
• Process payments and enforce payment automation rules you configure
• Send transactional emails (invoices, payment reminders, work-order notifications)
• Detect and prevent fraud, abuse, and security incidents
• Respond to support requests and provide customer success
• Comply with applicable laws and regulations
• Analyse aggregate usage patterns to guide product development

We do not sell your personal data to third parties.

3. How we share your information

We may share your information with:

• Service providers — cloud infrastructure (Supabase / AWS), email delivery (Resend), error monitoring — who process data on our behalf under strict data processing agreements.
• Within your organisation — admin users of your FleetMan account can see data for all drivers and mechanics in that account.
• Legal obligations — if required by law, court order, or to protect the safety of our users.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to you.

4. Data retention

We retain your data for as long as your account is active. If you cancel your subscription, we retain data for 90 days to allow for account recovery, after which it is deleted from production systems within 30 days. Backups are purged on a rolling 12-month cycle. You may request earlier deletion at any time (see Section 7).

5. Security

We implement industry-standard safeguards including TLS encryption in transit, AES-256 encryption at rest, bcrypt password hashing, row-level security policies in the database, and regular security audits. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but we are committed to continuous improvement.

6. Cookies

We use strictly necessary cookies to maintain your authenticated session. We use analytics cookies (first-party only) to understand aggregate usage patterns. You can disable analytics cookies in your browser settings without affecting core functionality.

7. Your rights

Depending on your location, you may have the right to:

• Access a copy of the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability (receive your data in a machine-readable format)
• Withdraw consent at any time where processing is consent-based

To exercise any of these rights, email us at privacy@fleetman.com. We will respond within 30 days.

8. Children

The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top and, for material changes, notify account admins by email. Continued use of the Service after the effective date constitutes acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy? privacy@fleetman.com