Legal

Terms of Service

Effective date: 1 March 2026

These Terms of Service ("Terms") form a binding agreement between you (and the organisation you represent) and FleetMan ("FleetMan", "we", "us") governing your access to and use of the FleetMan platform and related services (the "Service"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Accounts and access

  • You must be at least 18 years old and have authority to bind the organisation you register.
  • You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
  • You must notify us immediately at legal@fleetman.com if you suspect unauthorised access.
  • One subscription covers one organisation. You may not share access across multiple separate legal entities without a separate agreement.

2. Subscription and payment

  • Subscriptions are billed monthly or annually in advance according to the plan you select.
  • Prices are listed in Australian Dollars (AUD) and exclude applicable taxes unless stated otherwise.
  • Failure to pay may result in suspension of your account after a 7-day grace period and written notice.
  • Refunds are issued at our discretion. Annual subscriptions may be refunded on a pro-rata basis within 14 days of purchase.
  • We reserve the right to change pricing with 30 days' notice to account administrators.

3. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable regulation
  • Attempt to gain unauthorised access to any part of the Service or its infrastructure
  • Reverse-engineer, decompile, or create derivative works from the Service
  • Scrape, crawl, or systematically extract data from the Service without written permission
  • Introduce malware, viruses, or any code that could harm the Service or other users
  • Resell or sublicense access to the Service without a written reseller agreement

4. Your data

You retain ownership of all data you submit to the Service ("Customer Data"). You grant FleetMan a limited licence to host, process, and display Customer Data solely to provide the Service to you. We will not access Customer Data except to provide the Service, troubleshoot issues at your request, or as required by law. On termination you may export your data within 90 days; thereafter it will be deleted in accordance with our Privacy Policy.

5. Intellectual property

The Service, including all software, designs, trademarks, and content created by FleetMan, is and remains the exclusive property of FleetMan. These Terms do not transfer any intellectual property rights to you. Feedback or suggestions you provide may be used by us without restriction or compensation.

6. Service availability

We aim for 99.9% monthly uptime on paid plans. Scheduled maintenance windows will be announced with at least 48 hours' notice where practicable. We are not liable for downtime caused by third-party providers, force majeure events, or factors outside our reasonable control.

7. Disclaimers and limitation of liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLEETMAN'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL WE BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

8. Indemnification

You agree to indemnify and hold harmless FleetMan and its officers, directors, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or your violation of any third-party rights.

9. Termination

Either party may terminate these Terms at any time. You may cancel your subscription via account settings; cancellation takes effect at the end of the current billing period. We may suspend or terminate your account immediately for material breach, non-payment, or to comply with legal obligations. Sections 4, 5, 7, 8, and 10 survive termination.

10. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia. Any dispute that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of New South Wales. You waive any objection to such jurisdiction or venue.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated to account administrators by email at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance.

12. Contact

Questions about these Terms? legal@fleetman.com